Is US Postal Service a good company to work for as a Postal Operations Assistant?

Postal Operations Assistant professionals working at US Postal Service have rated their employer with 3.1 out of 5 stars in 266 Glassdoor reviews. This is a higher than average score with the overall rating of US Postal Service employees being 2.8 out of 5 stars. Search open Postal Operations Assistant Jobs at US Postal Service now and start preparing for your job interview by browsing frequently asked Postal Operations Assistant interview questions at US Postal Service .

Does US Postal Service pay Postal Operations Assistant employees well?

Postal Operations Assistant professionals rate their compensation and benefits at US Postal Service with 3.9 out of 5 stars based on 266 anonymously submitted employee reviews. This is 13.7% better than the company average rating for salary and benefits. Find out more about Postal Operations Assistant salaries at US Postal Service.

How happy are Postal Operations Assistant professionals working at US Postal Service?

42% of Postal Operations Assistant employees at US Postal Service would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Postal Operations Assistant professionals have also rated US Postal Service with a 1.6 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (913) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (802) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (710) , Mail Handler (620) , City Carrier (450) , CCA (418) , PSE Clerk (397) , Letter Carrier (334) , USPS CCA (334) , Rca (321) , Regular Rural Carrier (275) , USPS RCA (274)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3807 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2494 reviews)); "Money is good but not compared to the time you put in to get it." ((in 721 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 465 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 360 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2316 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1172 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 582 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 428 reviews)); "Working long hours and 7 days straight at times." ((in 324 reviews))

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US Postal Service

US Postal Service Postal Operations Assistant reviews

3.1

42% would recommend to a friend

(266 total reviews)

Louis DeJoy

13% approve of CEO

23% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.1

Diversity & inclusion

3.1

Career opportunities

2.2

Culture & values

2.0

Senior management

1.6

Work/Life balance

Postal Operations Assistant employees have rated US Postal Service with 3.1 out of 5 stars, based on 266 company reviews on Glassdoor. This indicates that most Postal Operations Assistant professionals have a good working experience there. US Postal Service is rated in line with the average (within 1 standard deviation) by Postal Operations Assistant professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

266 reviews

4.0

Sep 25, 2025

Wonderful People, Tough Job

Postal support employee

Recommend

CEO approval

Business Outlook

Pros

Everyone at the office, carriers, managers, clerks, are all wonderful people. Pay and benefits are good, especially for the area.

Cons

Job is tough, hours depend on the needs of the office. USPS can work you 13 days in a row as PSE, and often it can't be avoided.

5.0

Aug 11, 2025

Hard and Long Travel

Postal clerk

Recommend

CEO approval

Business Outlook

Pros

Good benefits great pay, Good workers

Cons

Long drive, Low Management and long hours of work

3.0

Aug 1, 2025

Great benefits, poor environment

Postal clerk

Recommend

CEO approval

Business Outlook

Pros

As you may have heard, this job offers great pay and benefits to those of us without degrees or aversion to hard work. There's also opportunities to advance from within and to transfer to other positions. Three different shifts offered, overtime available and sometimes mandatory, subject to change according to seasonal needs. Unionized.

Cons

*Old building (Cincinnati P&DC) with pretty common exposure to Asbestos.* Demanding physical job, repetitive motion liable to create chronic injury. Incredibly hard flooring. Sometimes unsympathetic management. Mandatory overtime up to 12 hours a day, and (rarely) 7 days a week. Dry and dusty conditions do to the nature of letter processing and paper needs.

Viewing 10 - 12 of 266 Reviews

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US Postal Service

US Postal Service Postal Operations Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wonderful People, Tough Job

Hard and Long Travel

Great benefits, poor environment

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