US Secret Service reviews

4.0

62% would recommend to a friend

(186 total reviews)

James Murray

67% approve of CEO

47% positive business outlook

US Secret Service has an employee rating of 4.0 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The US Secret Service employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

186 reviews
5.0
Aug 3, 2015

Special Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very professional organization with advancement opportunity. Ability to travel and relocate to region of preference.

Cons

Some unplanned and lengthy travel.

1.0
Jul 20, 2015

Toxic Management & Bureaucratic Nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, GOV ride, flexible schedule

Cons

Toxic, incompetent management and leadership. You cant make up some of the situations and experiences that occur. No "troop welfare" what so ever, supervisors only care about themselves. If you're part of the "click" you will be taken care of, otherwise you're SOL.

1.0
Jun 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Good camaraderie with peers and some interesting travel. Special Agents learn negotiation skills. Special Agents learn to accomplish the mission without the necessary tools, support, and resources.

Cons

There is an absolute lack of leadership in this agency. Managers are promoted based on how willing they are to prioritize this job above their family. For instance, and agent willing to live halfway across the country from his family on a temporary duty assignment for 18 months will undoubtedly be promoted. This agent, now a manager, will not be able to understand his subordinates' desires to have a work/life balance and time devoted to family because this manager in no way values his family. After 10 years in this agency, I saw very few managers who were not divorced and had positive family relationships. Management is the problem with this agency, and the reason why one agent quits every two days.

Viewing 166 - 168 of 186 Reviews

Glassdoor has 196 US Secret Service reviews submitted anonymously by US Secret Service employees. Read employee reviews and ratings on Glassdoor to decide if US Secret Service is right for you.