US Secret Service reviews

lack of vision by federal staff; projects quickly emerge and quickly get terminated; no realistic long term IT strategy

The US Secret Service does not value its employees. Agents and officers are required to work weeks on end without days off. Special Agents in Charge (SAIC's) have full control of agents' careers and have no external motivation to develop or advance their subordinates. Middle managers regularly ignore and abuse payroll rules in order to impress HQ and gain that next promotion. In all, there is very little oversight from Washington. Field Office supervisors have carte blanche to treat employees in any way they see fit. The more an individual "looks" the part of a Special Agent, the better chances their career will be enhanced with high-level assignments, foreign trips and less grunt-work (i.e. post standing).