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USG Insurance Services

Engaged Employer

USG Insurance Services reviews

3.0

51% would recommend to a friend

(19 total reviews)

Gerald Horton

64% approve of CEO

57% positive business outlook

Reviews by job title

19 reviews

Reviews about "Compensation"

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1.0
Mar 5, 2025

What a Joke

Recommend
CEO approval
Business Outlook

Pros

Remote Workplace Benefits package on par with a large company

Cons

Where to start, every metric you can possibly measure a company by, this organization flat out fails at (outside of the pros above). Their HR department is a gossip bin for the managers and leaders (nothing is confidential). The pay is egregious compared to their competition. Toxic management and leadership (even amongst themselves). Management is perfectly fine with walking back producer's contracts, even while performing well.

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USG Insurance Services Response
1y
Thank you for sharing your feedback. We take concerns like these seriously and are committed to fostering a positive, supportive work environment for all employees. We’re glad you appreciate the flexibility of remote work and our benefits package. However, we regret that your experience at USG did not meet your expectations. Transparency, fairness, and professional growth are priorities for us, and we continuously work to improve communication, compensation structures, and leadership development. Regarding confidentiality, while HR strives to maintain discretion, there are situations where information must be shared with leadership or other relevant parties to address concerns appropriately and ensure compliance with company policies. We are always open to constructive feedback to help us improve. Wishing you the best in your future endeavors.
1.0
Oct 17, 2024

Would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

co workers and company culture

Cons

Very low pay and disconnected management

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USG Insurance Services Response
1y
Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated your coworkers and the company culture, as fostering a positive and collaborative environment is a key priority for us. We also understand your concerns regarding compensation and management engagement. Feedback like this helps us identify areas for improvement, and we continually review our pay structures and leadership practices to ensure alignment with employee expectations and industry standards. We value the contributions of all team members and are committed to making USG a place where everyone can thrive. If you have additional insights you'd like to share, I welcome the opportunity to hear from you. Please reach out to Kathy Partazana at kpartazana@usgins.com.
3.0
Jul 22, 2024

Salary and review

Recommend
CEO approval
Business Outlook

Pros

Remote, family oriented and care about their employees

Cons

Must drive to office once a week even though I live an hour and a half away. Pay is low compared to other companies.

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USG Insurance Services Response
1y
Thank you for sharing your feedback. We value all input from our team members, past and present, as it helps us to continually improve. We understand your concerns about compensation. At USG, we strive to offer competitive salaries and benefits that reflect the skills, experience, and contributions of our employees. Our compensation packages are reviewed for each individual during their annual review and we encourage employees to have open discussions with their managers or HR about their compensation to address any concerns and to understand the full range of benefits and opportunities available. Regarding the requirement to come to the office one day a week, USG is committed to a hybrid flexible work environment. We believe that by committing to in-person time as a team, it creates a place to foster collaboration, strengthen team relationships, and maintain a cohesive company culture. While we recognize the benefits of remote work, we also believe that in-person interactions play a crucial role in driving innovation and enhancing teamwork. We continually assess our policies to balance flexibility with the needs of our business and our employees. We are committed to making USG a great place to work for everyone. If you would like to discuss your concerns further, please feel free to reach out to me, Kathy Partazana, Director of Human Resources, at kpartazana@usgins.com.
Viewing 4 - 6 of 19 Reviews

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