USI Insurance Services reviews

Meeting metrics is difficult, 60+ hours per week first couple of years

My experience at USI has been quite disappointing. The leadership team is neither helpful nor dependable. They require employees to sit through hours of internal meetings that do not contribute to professional development or success within the company. Leadership seems more focused on meeting corporate mandates from senior leadership and shareholders rather than addressing the real needs of their employees. The disconnect between corporate and day to day operations is glaring. Corporate management appears to have little understanding of what happens on the ground floor. The resources promised during recruitment are not as they seem. The marketing team lacks the necessary experience and expertise, making it difficult to succeed unless you know the business coming in. The initial leads provided are poor quality, and it is often better to start from scratch. If you do not meet performance expectations within the first year, you are quickly placed on a Performance Improvement Plan. Failure to write a certain amount of business within three months can result in termination. Even if you manage to bring in business, the marketing team is likely to mishandle it, making success nearly impossible. For those coming from outside the industry, support it minimal. USI does not seem to prioritize personal growth. If you struggle in your initial industry vertical, corporate is unlikely to support the change, even if you have shown success in another area. During my first year at USI, I had five different manager, three of whom were rarely present. For six months, I was left without any managerial support and had to fend for myself. Overall, USI feels more like a call center where you are expected to cold call all day, every day. The likelihood of success is slim, and the environment is not conductive to professional growth or personal achievement.