Is USI Insurance Services a good company to work for?

USI Insurance Services has an overall rating of 4.2 out of 5, based on over 2,296 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 84% of employees would recommend working at USI Insurance Services to a friend and 85% have a positive outlook for the business. The best reviews about USI Insurance Services have been left by employees working as Senior Talent Acquisition Consultant , Commercial Lines Insurance - Select Producer and Employee Benefits Consultant .

Does USI Insurance Services pay their employees well?

According to anonymously submitted Glassdoor reviews, USI Insurance Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at USI Insurance Services. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at USI Insurance Services?

84% of USI Insurance Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USI Insurance Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at USI Insurance Services?

Account Manager (174) , Producer (132) , Account Executive (81) , Senior Account Manager (65) , Account Representative (57) , Vice President (53) , Senior Account Representative (39) , Benefits Analyst (30) , Employee Benefits Consultant (30) , Staff Accountant (26) , Analyst (22) , Consultant (20) , Assistant Account Manager (18) , Senior Account Executive (18) , Employee Benefits Account Manager (17)

What are the pros of working at USI Insurance Services according to real employee reviews?

"The onboarding is great and the people I work with (mostly virtually) have been amazing." ((in 156 reviews)); "Good benefits right out the door" ((in 129 reviews)); "Great training very supportive understand that it takes time to build a of book of business." ((in 107 reviews)); "Good work life balance so far" ((in 77 reviews)); "good pay and that's about it." ((in 77 reviews))

What are the cons of working at USI Insurance Services according to real employee reviews?

"Management is poor and unorganized" ((in 101 reviews)); "Data driven micro managers" ((in 23 reviews)); "Annual bonuses have so many contingencies attached that they are rare/disappointing." ((in 21 reviews)); "Favoritism is so obvious that is demoralizing and people are there for a paycheck." ((in 18 reviews)); "Felt like I was a number to upper management and corporate." ((in 17 reviews))

What are employees saying about USI Insurance Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about USI Insurance Services layoffs and their outlook for job security at USI Insurance Services in 2026.

What are the top reviewed USI Insurance Services locations?

Seattle , Houston , New York , Atlanta , Tampa , Charlotte , Dallas , Virginia Beach , Cincinnati , Chicago , Florham Park , Boston , Denver , Bloomington , Phoenix , Philadelphia , Minneapolis , Los Angeles , Valhalla , Falls Church , Saint Louis , Portland , Fort Lauderdale , Irvine , Blue Bell , Oak Brook , Woburn , Meriden , Norfolk , Austin

USI Insurance Services reviews

4.2

84% would recommend to a friend

(2,256 total reviews)

Michael J. Sicard

96% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

USI Insurance Services has an employee rating of 4.2 out of 5 stars, based on 2,256 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The USI Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Aug 30, 2025

Run as fast as you can

Cconfidential

Recommend

CEO approval

Business Outlook

Pros

Sheet cake. Pizza on occasion

Cons

You will get 50 cent raises every two years and they will act like it’s 10 k

5.0

Aug 29, 2025

Select Producer - Construction Out of Industry

Select producer

Recommend

CEO approval

Business Outlook

Pros

So far, USI has been an incredible experience, and I know I made the right decision by choosing this company for my career. From day one, I’ve felt supported by leadership. They invest in the tools, extensive training, updated technology, and resources that set me up for success. The people here are welcoming and genuinely care, and they show it in real, human ways. Everyone wants to help. The culture is collaborative, empowering, and refreshingly free of micromanagement. Even the CEO took time to personally meet and speak with me, which speaks volumes. I absolutely love being part of the team and can’t wait to see where my future takes me as a Construction Select Sales Producer in Tampa, FL.

Cons

Honestly, I haven’t experienced any major downsides so far. Like any company, there’s a learning curve, and there’s a lot to absorb early on. However, the training and support from my leadership and colleagues make it manageable. Not really a con, but obtaining the Florida Property & Casualty 2-20 license is a requirement for the role (as it would be at any insurance brokerage firm). It involves a significant amount of time spent training, learning, and studying. I’m grateful that USI is investing in me throughout the process. My training class is being led by some of the most knowledgeable and successful trainers in the industry, and I couldn’t ask for a better foundation as I begin my journey in the insurance business.

USI Insurance Services Response

9mo

Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience at USI!

5.0

Aug 28, 2025

New Employee

Select commercial lines producer

Recommend

CEO approval

Business Outlook

Pros

This has been the most solid company I have been with so far in my career. I am doing the out of industry program to become a Producer. In this program, they take the time to do extensive training people that have had sales experience / working experience but no insurance experience and go through a 3-phase training program to get them licensed and set up for success. Everyone in the office has been extremely welcoming and always offering to help if I have any questions. USI truly is a place I can see myself staying and growing a career with - continuing education, equity incentives and great company salary + commission opportunities.

Cons

None that I can think of!

USI Insurance Services Response

10mo

Thank you for taking the time to share your experience! We appreciate your input and are thrilled to have you on the team.

Viewing 169 - 171 of 2,256 Reviews

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