Is USI Insurance Services a good company to work for?

USI Insurance Services has an overall rating of 4.2 out of 5, based on over 2,302 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 84% of employees would recommend working at USI Insurance Services to a friend and 84% have a positive outlook for the business. The best reviews about USI Insurance Services have been left by employees working as Senior Talent Acquisition Consultant , Commercial Lines Insurance - Select Producer and Employee Benefits Consultant .

Does USI Insurance Services pay their employees well?

According to anonymously submitted Glassdoor reviews, USI Insurance Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at USI Insurance Services. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at USI Insurance Services?

84% of USI Insurance Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USI Insurance Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at USI Insurance Services?

Account Manager (174) , Producer (132) , Account Executive (81) , Senior Account Manager (65) , Account Representative (57) , Vice President (53) , Senior Account Representative (39) , Benefits Analyst (30) , Employee Benefits Consultant (30) , Staff Accountant (26) , Analyst (22) , Consultant (20) , Assistant Account Manager (18) , Senior Account Executive (18) , Employee Benefits Account Manager (17)

What are the pros of working at USI Insurance Services according to real employee reviews?

"The onboarding is great and the people I work with (mostly virtually) have been amazing." ((in 154 reviews)); "Great training very supportive understand that it takes time to build a of book of business." ((in 108 reviews)); "Good work life balance for hourly employees" ((in 81 reviews)); "Pay is great." ((in 75 reviews)); "Immediate Leadership is great and understanding obstacles and helping me remove them to do my job better." ((in 74 reviews))

What are the cons of working at USI Insurance Services according to real employee reviews?

"Management is poor and unorganized" ((in 101 reviews)); "Old building, few bonus, few parking" ((in 25 reviews)); "Some managers are terrible but they don't last long" ((in 22 reviews)); "Felt like I was a number to upper management and corporate." ((in 17 reviews)); "poor communication, directives can be chaotic." ((in 15 reviews))

What are employees saying about USI Insurance Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about USI Insurance Services layoffs and their outlook for job security at USI Insurance Services in 2026.

What are the top reviewed USI Insurance Services locations?

Seattle , Houston , New York , Atlanta , Tampa , Charlotte , Dallas , Virginia Beach , Cincinnati , Chicago , Florham Park , Boston , Denver , Bloomington , Phoenix , Los Angeles , Philadelphia , Minneapolis , Valhalla , Falls Church , Saint Louis , Portland , Fort Lauderdale , Irvine , Blue Bell , Oak Brook , Woburn , Meriden , Norfolk , Austin

USI Insurance Services reviews

4.2

84% would recommend to a friend

(2,262 total reviews)

Michael J. Sicard

96% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,262 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

USI Insurance Services has an employee rating of 4.2 out of 5 stars, based on 2,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The USI Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Dec 9, 2019

Licensing Team is Great

Licensing coordinator

Recommend

CEO approval

Business Outlook

Pros

Good employee perks and benefits. A nice environment to work in.

Cons

Experience seems to vary quite a bit by team. My team was awesome, but i know some others who had a rough time.

3.0

Dec 2, 2019

USI as an employer

Underwriting assistant

Recommend

CEO approval

Business Outlook

Pros

Good so far, seems to be friendly atmosphere.

Cons

Onboarding is a little time consuming. Should have an HR person in office to help some tasks go easier.

4.0

Nov 25, 2019

Fantastic Company

Producer

Recommend

CEO approval

Business Outlook

Pros

USI has the best onboarding and sales training systems I've seen in my insurance career. It's a high energy level company with a focus on new organic growth which can feel overwhelming until you integrate into their system and utilize their tools for success including their ONE Advantage approach with their truly unique OMNI software engine and local team huddles and national expert involvement. I've been with other firms that say they do these things. USI is the only one that walks the walk in my experience. The leadership in the SLC office is unrivaled. Across the country our office currently leads the company in a 5 diamond internal rating and is second in growth for 2019. I've never been part of a more highly functioning professional team from the support staff to the management. From a Regional and National leadership standpoint my message is the same. Top down, fantastic leadership. It's the best move I've ever made.

Cons

The accounting department is lackluster to put it mildly. Good news is corporate knows this and is working hard to improve it. Some specialty programs could use some spit and polish before they're allowed to roll out the door. Communication is always a challenge in this size of an organization so disseminating information from corporate could be more efficient.

Viewing 2029 - 2031 of 2,262 Reviews

Jobs at USI Insurance Services

CL Sr Account Rep

Saint Louis, MO

View job

Call Center Benefits Service Representative

Personal Lines National Floating Account Manager

United States

View job

Employee Benefit New Business Coordinator, Select

Internal Insurance Assistant