Is UScellular a good company to work for as a RWC?

RWC professionals working at UScellular have rated their employer with 3.6 out of 5 stars in 129 Glassdoor reviews. This is a lower than average score with the overall rating of UScellular employees being 4.2 out of 5 stars. Search open RWC Jobs at UScellular now and start preparing for your job interview by browsing frequently asked RWC interview questions at UScellular .

Does UScellular pay RWC employees well?

RWC professionals rate their compensation and benefits at UScellular with 4.1 out of 5 stars based on 129 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about RWC salaries at UScellular.

How happy are RWC professionals working at UScellular?

70% of RWC employees at UScellular would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. RWC professionals have also rated UScellular with a 3.7 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.2 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at UScellular?

Retail Wireless Consultant (335) , Customer Service Representative (94) , Sales Associate (83) , Store Manager (74) , Sales Manager (73) , RWC (Retail Wireless Consultant) (71) , RWC (58) , Sales Representative (57) , Retail Sales Associate (41) , Retail Sales Consultant (40) , Retail Store Manager (30) , Manager (23) , Project Manager (23) , Retail Sales Manager (18) , Customer Service Coach (16)

What are the pros of working at UScellular according to real employee reviews?

"The benefits are great with 401K (with company match) and a pension plan." ((in 379 reviews)); "Good Pay and they care about their customers" ((in 255 reviews)); "Many people have been at the company for a long time because the culture is great" ((in 221 reviews)); "Some really great people to work with and some teams have a better cultural experience." ((in 153 reviews)); "good commission opportunites" ((in 45 reviews))

What are the cons of working at UScellular according to real employee reviews?

"No work life balance couldn’t get off for my sick child appt had to quit he was premature" ((in 123 reviews)); "Management is bad" ((in 93 reviews)); "Senior leadership gives impression of being engaged with lower level associates but are extremely out of touch." ((in 46 reviews)); "There are good managers and bad." ((in 36 reviews)); "Upper management can be clueless, advancement is arbitrary." ((in 35 reviews))

UScellular RWC reviews

3.6

70% would recommend to a friend

(129 total reviews)

Laurent C. Therivel

72% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

RWC employees have rated UScellular with 3.6 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most RWC professionals have a good working experience there. UScellular is rated in line with the average (within 1 standard deviation) by RWC professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

129 reviews

1.0

Sep 12, 2021

not a bad place but needs improvement

Rwc (retail wireless consultant)

Recommend

CEO approval

Business Outlook

Pros

benefit are great and pay

Cons

work life balance no advancement no diversity

2.0

Aug 15, 2021

Used to be amazing

Rwc (retail wireless consultant)

Recommend

CEO approval

Business Outlook

Pros

Decent health, dental, vision benefits.

Cons

Poor leadership, changed commission structure and raised quotas by 50%, no work life balance! It used to be amazing but changes to commission reduced payout by 40% for just hitting quota, you have to really overperform to make what you used to. They did this along with a $3 raise to make it seem like a benefit. Also, the service is getting worse you spend most of your day with network issues and feeding lies from the company... people in this role are leaving at a rapid pace. Do not recommend

5.0

Aug 10, 2021

Awesome

Rwc (retail wireless consultant)

Recommend

CEO approval

Business Outlook

Pros

Great training, benefits and coworkers. The company cares about our community and their employees.

Cons

Retail hours. But I will take it! Good outweighs the bad.

Viewing 61 - 63 of 129 Reviews

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UScellular RWC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

not a bad place but needs improvement

Used to be amazing

Awesome

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