UScellular reviews

Commission changed regularly, which always resulted in sales representatives getting paid less. Company put blame of decreased sales primarily on sales associates, when most of the blame was due to a sub par product being sold for the same price as better products (i.e. Verizon 4G availability being much better than US Cellular). Weekly team meetings were typically used to scold sales representatives as opposed to training and development. It was so difficult to hit quota that sales associates rarely took vacation due to inability to sell while away from store. The store manager I worked with was incredibly incompetent, rarely at work, and disrespectful to sales associates. Though I had a bachelors degree and worked in a professional manner, I never felt I was treated as a professional by my supervisors.

Management politics. Upper management wants to pretend like they have no bad managers while some managers bully and belittle people they don’t like. While I worked there I had 13 people come forward with this issue and when I sought help from upper management they did nothing. These 13 had different leaders which told me it was the culture not any one person. If you can handle being bullied then the lay is great. But even after calling hr nothing was done. They don’t care about anything but squeezing what little money they can from everyone. The pay is good but if you seek other opportunities and leave they will take every penny they can from you. They tried to say I made double hourly of what I actually made to charge me more for vacation time when I left. I am not the first or even the best to leave but I know for a fact that I am not the last. Uscc will continue to hurt people until they have lost their good associates and driven mediocrity into the very walls of the building they sulk in