UScellular reviews

4.2

76% would recommend to a friend

(803 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

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803 reviews

Reviews about "Compensation"

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2.0
Sep 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Besides sales, had great culture throughout the call center

Cons

Management is horrible/ was willing to take a lesser paying job just to have job security/ its sad because I was so happy the first 7 years and then a change in management made me start looking for a new career

2.0
Aug 28, 2019
Recommend
CEO approval
Business Outlook

Pros

They pay for your phone service, and have select phones to choose from for free. Employee discounts on certain products. They provide quarterly bonuses, which was nice an appreciated. They often held fun events that allowed employees to learn about the products hands on, and to play games. One thing that can't be denied is how much the company loves giving back to the community, which is great to see for such a large company to be interested in.

Cons

They were so focused on keeping customers happy that it almost felt as if customers discovered the more vile they were to the employees, the more of a credit they would get in the long run. Despite being there for almost two years and making it clear how badly I wanted to advance my career, I didn't feel that I given the chance. I also felt like there was no work/life balance. Every year there is a shift bid, and you can be stuck with an 8 hour shift ranging anywhere from 7 am to 11 pm Monday-Sunday depending on how your performance was in the previous quarters. It was very disruptive to every day life and was difficult to manage having to change my schedule once per year.

1.0
Aug 13, 2019

Good Pay, Bad Company

Recommend
CEO approval
Business Outlook

Pros

Great pay. Great benefits

Cons

Not up to competitors but tries to price like they are. They will lead you along thinking there's room for growth but theres not. Upper management is all about themselves and numbers and that's it.

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