UScellular reviews

4.2

75% would recommend to a friend

(2,466 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Feb 9, 2022

Culture Decay

Recommend
CEO approval
Business Outlook

Pros

Fair salary, flexibility, and decent team of associates.

Cons

The engineering department has exceedingly poor leadership from the top down.

1.0
Feb 8, 2022

Layoffs used to discriminate

Recommend
CEO approval
Business Outlook

Pros

Benefits and pay are fairly good. This used to be an excellent employer.

Cons

While they throw in some token individuals who don't fit the mold, they have slowly but surely removed many individuals who were at a certain age, salary, gender despite their mission, vision etc. I have watched lives be destroyed by e.g. them laying off terminally ill because they ran out of FMLA. Would never recommend.

2.0
Aug 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent health, dental, vision benefits.

Cons

Poor leadership, changed commission structure and raised quotas by 50%, no work life balance! It used to be amazing but changes to commission reduced payout by 40% for just hitting quota, you have to really overperform to make what you used to. They did this along with a $3 raise to make it seem like a benefit. Also, the service is getting worse you spend most of your day with network issues and feeding lies from the company... people in this role are leaving at a rapid pace. Do not recommend

Viewing 55 - 57 of 2,466 Reviews

Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.