UScellular reviews

4.2

76% would recommend to a friend

(803 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

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803 reviews

Reviews about "Compensation"

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1.0
Jan 30, 2016

Not as good as they think

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good for retail, but not as good as the competition.

Cons

you have no work like balance. They started assigning designated closing shifts to openers, so in the case that a closer calls in, you are responsible for staying and covering that persons shift. There is no leadership above the immediate sales manager level.

4.0
Dec 27, 2015
Recommend
CEO approval
Business Outlook

Pros

My time a U.S. Cellular offered great pay and good customer service experience. The pace was fast but conducive to learning and excelling.

Cons

This is not a great FIRST customer service job. You aren't dealing with one time transactions here, this is a bill. There is little room for mistakes. You also have to be mindful of customers because (due to this being a $70+ bill that they receive every month) they can get irritable very fast and often over little to nothing.

1.0
Dec 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Being able to work like-minded employees that share the same passion and interest in technology and giving customers wireless solutions.

Cons

Get in trouble for anything that you do the way that management wants you to do. Managers do not know how to sell. Quotas are set so high in a saturated market which leads to making little to no commission. I made as much as someone that works in fast food. Co-workers will steal your sales when you aren't there to close them.

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