UScellular reviews

4.2

76% would recommend to a friend

(804 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

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804 reviews

Reviews about "Compensation"

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1.0
Mar 30, 2014

Abandon hope all ye who enter here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent insurance, 401K matching up to 5% and one of the diminishing number of companies that offer pensions.

Cons

Benefit cons - stingy PTO policies, not very competitive pay structure. This company is unique in that it is publicly traded, but voting control resides with one family. As followers know, this company divested Chicago, St. Louis and other small markets to Sprint, with the transaction completed in May 2013. This move was designed to allow USCC to focus on their "core" markets - small to mid-size mostly rural markets somewhat underserved by the industry giants. This focus has not paid off in results, with subscriber losses continuing. USCC used to present themselves as the friendly alternative to the behemoths, but due to financial pressures now charge for all the services that the giants do (restocking, ESN changes, etc.,). Also, pricing structures now mirror the industry leaders without the attendant benefits (phone choice, nationwide footprint), etc. Culture - the "Dynamic Organization" which I believe existed mostly in the regions, and not at the home office is just a pretense. Back biting and "throwing people under the bus" is practically an art form. Director level and above are barbarians at the gate, bleeding the company while offering only blue sky strategy ideas that have no chance to succeed. If there is a bright side I don't see it.

2.0
Mar 27, 2014

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. The training is really good depending on the position you're in. Some empowerment to do what's right for the customer.

Cons

High stress. Leaders don't seem to listen it goes in 1 ear and out the other. More work is being asked for less pay and it seems like we want to charge the customer for EVERYTHING.

1.0
Mar 13, 2014

U.S. Cellular was not for me...

Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, competitive pay, strong operational acumen in rolling out new program

Cons

Culture is based on politics, leadership is afraid to make changes that need to be made, an incredible amount of "Yes men", the "Dynamic Organization" is good in theory but in practice it like a cult of thoughtless followers who know it is really a joke - there is nothing behind the curtain like the wizard of OZ

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