UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 20, 2022

FACTS

Recommend
CEO approval
Business Outlook

Pros

NOTHING COMES TO MIND, BUT IF I THINK OF SOMETHING I WILL ADD IT

Cons

I am limited to what I can say on this website, but I want everyone to be aware of some of my experiences. The first incident was receiving corrective action, for making an honest mistake a month after starting employment. On 8/20/2020, I added an item on the wrong account, but the issue was fixed, and the customer was notified. This was my first warning, but it still resulted in a written warning. After this incident, I seen other employees commit workplace violations, but no written notices were given. The representative made the commit: " I am thankful I did not receive a write up". Being Educated, Black, and the oldest in the store. I know it was discrimination. I have been going to therapy to discuss ways of dealing with everything. After a year of therapy, I made the decision to submit my resignation. I had enough of the retaliation.

3.0
Dec 9, 2021

Mangers make it break

Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits that start quick

Cons

Your experience at Us Celluar is completely dependent on how good your managers are, especially now that they’ve restructured so much to take money out of commission checks. Extremely bizarre that they’re trying to make it harder for their top performers instead of cutting back on mediocrity.

1.0
Sep 8, 2021

Changed and not for the better

Recommend
CEO approval
Business Outlook

Pros

Good time off amount and work from home.

Cons

Underpaid and raises are crap. Over the past yr more and more has been added on to the job with no more pay. You can make more at a grocery store. This from a company who's CEO makes millions. They don't care about employees or customers anymore. Call time used to be however long it takes to solve the customers issues. Now it's get off the call.

Viewing 106 - 108 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.