UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Feb 22, 2016

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Cell Phone plan, great training, inbound calls only, professional clean environment

Cons

None that I can think of besides if you want to get hired back on after voluntarily quitting it's extremely hard

5.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

U.S. Cellular cares about it's employees and it's communities. Loved taking part of many fundraisers and community out reach opportunities. They offer a great commission structure and training is top notch. Great advancement potential

Cons

The last couple of years I was there, it became more "corporate" structured. Being a part of a big family atmosphere was much more motivating. We lost a considerable amount of excellent producers based on decision from the home office thousands of mils away.

3.0
Feb 8, 2016

Phone zone

Recommend
CEO approval
Business Outlook

Pros

Base pay + commission. Friendly customers, relaxed environment

Cons

I work an agent store so we're less capable of the things corp stores can do

Viewing 1960 - 1962 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.