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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      76% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      29% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jul 2, 2014

      A company culture like this comes along once in a lifetime.

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      The values and behaviors linked to the culture are alive an well w/in the people there - no matter what geography or function.

      Cons

      Critical limited resources and high expectations can result in added stress. On the up-side the people are wonderful to work with and there is definitely great team work.

      3.0
      Jun 29, 2014

      Customer Service

      Customer service coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great positive culture. It's like a family.

      Cons

      There have been many executive leadership changes and it has negatively impacted morale and job security. The elephant in the room is if the company will remain solvent, or be bought out.

      1.0
      Jun 28, 2014

      Not a promising company

      National resolutions
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at U.S. Cellular for many years. I was there when Jack Rooney was at the wheel. He was a fantastic man with vision. He make his focus and goals clear and always involved everyone. He cared about his people and what they represented. He made sure everyone knew that they were an important part of U.S. Cellular. Without the people, U.S. Cellular was nothing. He would always say we will get better before we get bigger.

      Cons

      What a shame! This is more obvious than the Titanic bobbing up and down in the ocean. This is a sinking catastrophe. U.S. Cellular does everything but give away the kitchen sink. It looks bad to give soooooo much credit to crappy products. Your plans are outrageously priced, the phones are crap, and you no longer invest in employees. You'd find out that you would get a lot more out of people if they are treated well and believed in you. I've seen you let people go who were there for 15 years so that you could replace them with cheaper help. Sickening, just sickening. What exactly is your business model now?

      Viewing 1975 - 1977 of 2,467 Reviews
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      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.