UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Dec 28, 2015

Best Company Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Salary, Development, Culture, Atmosphere

Cons

None, it was honestly the best company I've ever worked for

4.0
Dec 27, 2015
Recommend
CEO approval
Business Outlook

Pros

My time a U.S. Cellular offered great pay and good customer service experience. The pace was fast but conducive to learning and excelling.

Cons

This is not a great FIRST customer service job. You aren't dealing with one time transactions here, this is a bill. There is little room for mistakes. You also have to be mindful of customers because (due to this being a $70+ bill that they receive every month) they can get irritable very fast and often over little to nothing.

Viewing 1987 - 1989 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.