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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      76% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      29% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Sep 28, 2015

      Great Work Environment

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, tuition reimbursement, unlimited earning potential in sales, 401k and pension options community involvement, embrace diversity and inclusion, leadership enhancement programs.

      Cons

      Retail hours are a big commitment, especially during the holidays. Quota expectations rise year over year in a seemingly saturated market. Tasks and responsibilities are placed on leadership while positions essential to these duties have been eliminated.

      5.0
      Sep 27, 2015

      Great place to work

      Platform manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Driven on culture and diversity. U.S. cellular feels that if the leadership team builds and takes care of their employees the customers will reap the benefits. Great benefits and conpensation Amazing leadership team that truly cares about the product, employees and customer base Very profitable company Fun to work here everyone is helpful

      Cons

      In the past US Cellular was behind in the handset portfolio department but with the inclusion of the iPhone they are on par with the big wigs. Deep focus on employee satisfaction could distract from bigger picture Loss of Midwest region retail stores hurts when you live in the region.

      2.0
      Sep 23, 2015

      Eastern NC Retail Wireless Consultant

      Retail wireless consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      More pay than some wireless providers. Decent benefits. Good workmates who will share in your experiences.

      Cons

      Dishonest management. Rewarding cheaters who hit sales goals by dishonest means. Commission structure changes making it harder to earn better pay. More work, less pay. Cold calling requirements. Angry customers every day. (Can't help this but it's no fun anyway.) You do not make good money for assisting with issues, or educating customers on how to use their devices. Only with bringing in new contract or prepaid customers. You want to sell, and get past the customers who are not starting new service. Live by false standards (Dynamic Organization), only used to put employees in their place.

      Viewing 2035 - 2037 of 2,467 Reviews
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      ReviewsUScellular reviews

      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.