UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 2, 2014

Work life balance????

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The entire organization is always focused on the customer. All levels of management will make time to have discussions for professional development and provide their opinions on the direction of projects.

Cons

1) Upper levels of management (Area Sales Managers, Senior Managers, and above) lack accountability. They enjoy delegation but will not take responsibility for their actions nor do make timely decisions. 2) Take "diversity" actions too far. Promotions are based on race/gender/etc more than qualifications.

3.0
Feb 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Good People, positive work place, great values. Tuition Reimbursement. Some managers did their job very well just not representative of the entire team.

Cons

Management skills of the Sales Team were poor. Expectations of front line employees were higher than the managers were held to.

2.0
Feb 23, 2014

Things are getting scary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, flexibility in work arrangements, and people. The pros are so good they almost balance out the very negative cons (but not quite).

Cons

Executive leadership is not on the same page and functional organizations won't collaborate with one another. Diversity and inclusion is a box our senior leaders check off versus a way of doing business.

Viewing 205 - 207 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.