UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 30, 2013
Recommend
CEO approval
Business Outlook

Pros

(I was a Retail Wireless Consultant) - Decent pay for what you're doing. - Don't need much education. - If you're in the right store, you can have a great manager and learn a lot. - Mary Dillon, the CEO, is intelligent and is definitely trying to make the company as big as she can.

Cons

- Incredibly repetitive. - Customers aren't usually very smart, which can be exhausting. - You HAVE to believe US Cellular is better than everyone else in order to be successful. Ad campaigns don't usually paint an accurate picture (for example, we ran a campaign that said customers could save up to $300 a year if they switched, however, the campaign was comparing Verizon and AT&T unlimited plans to our 450 minute plans. Not quite the same.) - Most stores don't have good management, and so you have to deal with things you shouldn't have to. For example, in my store, my manager played favorites more than anything I've ever seen. She had someone fired because she did not like them (she told me in a one-on-one), simply by writing down every single little thing they did wrong (including things that would normally be done wrong if you were new, like not signing the closing list). She said, and I quote, that "if she wants to get someone fired, she'll write down everything they do wrong until she has enough of a reason to fire them." She also used the store's ideas to further herself in her career, which builds resentment in the team.

1.0
Jan 24, 2013

Attorney

Recommend
CEO approval
Business Outlook

Pros

Really, there is no good reason to work here.

Cons

Appalling, byzantine bureaucracy. This is no place for a self-respecting attorney to work.

5.0
Jan 24, 2013

Dynamic Organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits, discounted phone service, accessory discounts, amazing people, good hours and fair. Could not have asked to work for a better company.

Cons

I have no cons for this amazing company!

Viewing 2218 - 2220 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.