UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Mar 31, 2010
Recommend
CEO approval
Business Outlook

Pros

I have worked for US Cellular for 5 years. I have been under 6 Sales Managers. While there is many different styles to adapt to, US Cellular has been my best job yet. I worked part time which was about 30 hours a week, some weeks worked 5 days a week, some weeks 4 days a week. Every 3 weeks I had a 3 day weekend. Excellent work life balance. The commissions are way above all the competitors such as Verizon, ATT, etc. I have worked at Alltel beforehand, and my compensation at USCC was double almost what I made at Alltel. US Cellularl is all about the customer, and you are empowered to make many decisions on your own as far as adjustments, goodwill minutes, etc. You are payed generously on new lines, renewals, features, accessorries etc. I made 45K last year PART TIME! They care about their employees, and have a very rich culture. There is many opportunities if you work part time, to work extra hours, which is great, because you still have a pt quota, and you can work full time hours many times. They offer tuition assistance, medical, dental, vision, flexible spending, etc. You get it all whether full time or part time. You make most of your money on commission, not hourly. Leadership will bend over backwards to help you out. I was given time off when i had a few important situations arise. They were always fair to be on the scheduling. I would recommend this job to anyone. Wish I was still there, but I moved to a state US Cellular is not in.

Cons

It is sometimes hard to move up. If you want to be a Sales Manager or Agent Account Executive, there is so many others that want to move up, many times you are overlooked. Or someone with exp is given the job...

5.0
Mar 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Company that actually values honesty and just doing the right thing. Ever changing industry. Management that is not afraid to give praise.

Cons

Not viewed as a professional type job. At times can get stressful because of working with the public and the nature of the business, if someones phone does not work, they can get very upset.

3.0
Feb 13, 2010

Low Morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong company culture; good pay rate, good medical, dental benefit.

Cons

Managers personal agenda is not in line with culture of the company. There's a look of Diversity, but not the team work of a diverse group.

Viewing 2278 - 2280 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.