UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Mar 30, 2009
Recommend
CEO approval
Business Outlook

Pros

The customer service is phenomenal. There are always connections with people that most other wireless service providers don't give quite like US Cellular. The management is always on top of things with even the littlest of stores. The service is the best local and nationwide coverage in the US. We have a rewards program for loyal customers. The price plans are cheaper than pretty much everyone else with good coverage. Overall I would recommend the job if you like people and helping them out.

Cons

While the plans are competitive, the phones do not seem to be progressive enough. There aren't that many phones that just jump out at people. The phone prices for new and renewing customers seems a little bit high. There is no international coverage plans and the prepaid system is not that reliable. Signal Insurance is a joke.

Viewing 2284 - 2286 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.