UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 4, 2023
Recommend
CEO approval
Business Outlook

Pros

benefits, PTO, managers are very good, employee discount, commission structure WAS encouraging

Cons

churn rate is climbing, customers are abusive, mental health as an RWC has been an issue as customers feel it is appropriate to scream, throw things at us and even spit at us and face little to no consequences, high turnover, latest campaign “US Mode” is just nonsense and confusing to everyone, new commission structure limits income potential significantly and encourages RWCs to not help customers, training is almost nonexistent

3.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Culture, car, manager support, career mentorship, training, partners, salary

Cons

Toxic positivity, dying infrastructure, engineers waiting to retire with no plans to fix the network, subpar business partners, pocketed coverage, tiny commissions

Viewing 238 - 240 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.