Is UScellular a good company to work for?

UScellular has an overall rating of 4.2 out of 5, based on over 2,540 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 75% of employees would recommend working at UScellular to a friend and 30% have a positive outlook for the business. The best reviews about UScellular have been left by employees working as Intern , Senior Manager and Business Account Manager .

Does UScellular pay their employees well?

According to anonymously submitted Glassdoor reviews, UScellular employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at UScellular. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at UScellular?

75% of UScellular employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UScellular 4.1 out of 5 for work life balance, 4.4 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at UScellular?

Retail Wireless Consultant (335) , Customer Service Representative (94) , Sales Associate (83) , Store Manager (74) , Sales Manager (73) , RWC (Retail Wireless Consultant) (71) , RWC (58) , Sales Representative (57) , Retail Sales Associate (41) , Retail Sales Consultant (40) , Retail Store Manager (30) , Manager (23) , Project Manager (23) , Retail Sales Manager (18) , Customer Service Coach (16)

What are the pros of working at UScellular according to real employee reviews?

"The benefits are great with 401K (with company match) and a pension plan." ((in 364 reviews)); "Good Pay and they care about their customers" ((in 238 reviews)); "Many people have been at the company for a long time because the culture is great" ((in 236 reviews)); "Some really great people to work with and some teams have a better cultural experience." ((in 149 reviews)); "Good commission opportunitis if you are willing to put in the extra work" ((in 50 reviews))

What are the cons of working at UScellular according to real employee reviews?

"No work life balance couldn’t get off for my sick child appt had to quit he was premature" ((in 123 reviews)); "Management is bad" ((in 100 reviews)); "Hard to get promoted to senior leadership role if you don't look the same." ((in 46 reviews)); "There are good managers and bad." ((in 37 reviews)); "Upper management can be clueless, advancement is arbitrary." ((in 35 reviews))

What are employees saying about UScellular layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UScellular layoffs and their outlook for job security at UScellular in 2026.

What UScellular locations have received the highest employee ratings?

Pewaukee , Moline , Raleigh , Asheville , Iowa City , Greenville , Schaumburg , Saint Louis , Coralville , Waterloo

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UScellular

UScellular reviews

4.2

75% would recommend to a friend

(2,465 total reviews)

Laurent C. Therivel

74% approve of CEO

30% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.3

Compensation and benefits

4.1

Work/Life balance

3.9

Senior management

3.8

Career opportunities

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,465 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 4, 2009

Struggle with the D.O.

Sales manager

Recommend

CEO approval

Business Outlook

Pros

benefits are great! Culture of the organization is good. New England seems to be the only area that struggles. Associates are happy to help customers.

Cons

sales manager pay not good. Coaching from immediate leader inconsistent. Conversations have double meaning in most cases. Interpretation of the D.O. is different from leader to leader and you have to be a mind reader to keep up. Values and behaviors are challenged.

5.0

Mar 30, 2009

US Cellular is a place where believing in something better really happens.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The customer service is phenomenal. There are always connections with people that most other wireless service providers don't give quite like US Cellular. The management is always on top of things with even the littlest of stores. The service is the best local and nationwide coverage in the US. We have a rewards program for loyal customers. The price plans are cheaper than pretty much everyone else with good coverage. Overall I would recommend the job if you like people and helping them out.

Cons

While the plans are competitive, the phones do not seem to be progressive enough. There aren't that many phones that just jump out at people. The phone prices for new and renewing customers seems a little bit high. There is no international coverage plans and the prepaid system is not that reliable. Signal Insurance is a joke.

4.0

Mar 1, 2009

Great Company, Retail Sales Managers?

Retail wireless consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits and wages, smaller company, but seens economically sound.

Cons

Can be a Stressful work environment. Depends on the leaders in your store. Open door policy with concerns is not truly welcomed. With some leaders, You do not want to take concerns that You have to a leader above your sales manager, You are sure to hear about it in Your yearly review.

Viewing 2452 - 2454 of 2,465 Reviews

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Jobs at UScellular

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