UScellular reviews

4.2

75% would recommend to a friend

(2,466 total reviews)
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Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Fantastically friendly people, long tenure (tons of knowledge about the company and wireless industry. Generally fairly laid back culture. Good work-life balance for the most part. Nice mostly remote/hybrid work environment (I go in to the office maybe once a month). If you're just looking for a decent paycheck, have minimal ambitions, and want work-life balance, this is a good place.

Cons

The biggest con is the highly political, rigid politics. This plays out in several ways. Managers and others several rungs down on the ladder are not "allowed" to talk to senior leaders about anything work-related, even if it would make work more efficient. It seems like absolutely everything has to be run up the chain of command regardless of how significant it is. This is a real motivation killer and it keeps a lot of quality ideas and work from ever getting off the ground. This also leads to extreme title deference. There's this idea at UScellular that because someone is a director, or a senior director, or a VP - or whatever - who has been with the company for 10+ years, he/she has earned the right not to have pushback or questions. What's especially aggravating is that senior leaders themselves don't often think this way. The CEO certainly doesn't. There's a huge layer of middle management that gets in the way of valuable work just because of politics. This is not the place to work for people who want to make big contributions quickly without suffering layers of bureaucracy.

4.0
Jul 18, 2022

Great People!

Recommend
CEO approval
Business Outlook

Pros

-Good pay and interesting work -Great people to work with, professional and dedicated individuals who want to succeed and thrive -Benefits are great, health insurance, 401K, and other insurance offered with company discounts. Updated desks, spaces, offices, and cafe on-site at corporate -If you are wanting to work in a busy work environment this is the place for you. Priorities and deadlines are clearly communicated by leadership. Support has to balance with company goals and the needs of the business on a day-to-day basis

Cons

With new leaders being hired from other carriers, loyalty and tenure no longer matter. Continue to struggle with work-life balance. Worked for the company for many years in various departments, locations, and roles. My new role was consolidated and the role was elminated I felt like they made little effort to assist me in finding other roles in order to keep as they told me "a valued" employee. Frustrating to give a job so much- only to be eliminated by a leader I had for 5 months and then she left the company 3 months later. Lesson learned.

1.0
Apr 21, 2022

No job security

Recommend
CEO approval
Business Outlook

Pros

Fair Compensation Excellent Benefits Fast paced industry (never boring)

Cons

No job security: USCellular is handing off many of its retail stores to third party "retailers." Through this process, many tenured associates are being severed. There is a small severance package offered. The amount of warning given was 2 months. Poor work-life balance

Viewing 25 - 27 of 2,466 Reviews

Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.