Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,976 total reviews)
avatar

Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Jan 3, 2011

Ok as a job but not a career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on your position, Ulta can be an ok place to make a little money and to gain experience. As a new stylist or esthetician, I think it's a decent starting point. There is a built-in clientele and an acceptable amount of training is provided. The employee discount is not outstanding but still nice especially around the holidays.

Cons

There seems to be very little opportunity for cashiers or even Prestige associates to advance. There have been several changes in management and not a single person was chosen to move up on the ladder, only outside hiring. The management does not value the employees, instead treats them as easily replaceable, especially those in lower positions like cashiers. They have recently cut many people's hours but then hired several more. To make matters worse, somehow we are still understaffed due to poor scheduling.

4.0
Jan 1, 2011
Recommend
CEO approval
Business Outlook

Pros

benefits higher salary than competing companies discounts gratis

Cons

random witch hunt terminations DM with ridiculous expectations unclear policies

2.0
Dec 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Only if you are in management do you receive the benefits package Store discount

Cons

My location upper management showed favorites. I was a manager but I wasn't treated with respect. I increased the store's business over 30% from the following year. I was told I had to multi-task and I did everything that was asked of me. I was always on time, never late. I never called out and if they were short staffed I always offered to help out. But guests complaints were horrible. If you are helping more than one guest at a time, they really get riled up and will complain they aren't getting the service they deserve. My consultants were lazy. They just stood in the dept doing nothing. I would have trainings, coach them and when we worked together, they would do their job, but if I wasn't there, they could had cared less. Our GM would let them get away with doing nothing. I didn't think this was fair and would voice my concerns to my Prestige Champion and then my GM would have a fit towards me in a very unprofessional manner.

Viewing 13903 - 13905 of 13,976 Reviews

Glassdoor has 14,280 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.