Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,975 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Nov 29, 2009

Could be much more enjoyable than is it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount is a definite plus. Friends and family weeks are a great way for those close to you to reap the benefits of your job.

Cons

Upper management has no clue as to what really goes on in their stores. Lazy, and uninspired managers are hired. Often times they delegate tasks that THEY should be doing to employees instead of doing them for themselves. Drama is insane.

1.0
Nov 29, 2009
Recommend
CEO approval
Business Outlook

Pros

They give a store discount.

Cons

Working for Ulta as a Salon Manager was difficult under the best circunstances. The company doesn't understand the relationship between the client and the stylist, and therefore provides no privacy between the actual store and the client in the salon. The atmosphere is a very well made Great Clips, but with very high prices. Clients don't tend to return because they don't connect with their stylists. They provide no receptionists and no waiting area. As the salon manager, you are held to a weekly quota of services, plus a week's worth of paperwork. If you try to offer any suggestions as to why this set up isn't working, you are branded as no being a "team player". It is all work and no reward. The salary is low- 34,000, and they find every reason they can not to give you a raise. I have nearly 30 years of experience as a hairdresser behind the chair, and I have owned my own salon and this company ground me right down in a litle more than 2 years. Their expectations are unresonable. I don't know who is advising them for running their salons, but I think I'd switch.

1.0
Oct 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Gratis Employee Discount Employee Appreciation/Friends and Family Discount

Cons

Working closely with almost all or all females causes serious drama Management often play favorites and will make you feel uncomfortable/not wanted Hardly any opportunity for advancement Too many and often ridiculous rules, particularly pertaining to dress code Limitations of power for everyone, especially cashiers, lead cashiers, and key holders If sales goals are not met, hours are cut, which makes it difficult to improve sales or complete tasks General unhappiness among many employees Big brother complex - Cameras are everywhere and everything you do is seen No full-time opportunities unless you are a manager (not a key holder) or as a stylist, if you make and exceed commission for the first three months of employment Terrible benefits plan Managers meetings that are held are to discuss other employees - Doesn't seem fair

Viewing 13954 - 13956 of 13,975 Reviews

Glassdoor has 14,279 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.