Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,590 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Training was great and good for anyone starting out at the entry level." ((in 186 reviews)); "Good benefits and 401k." ((in 150 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 137 reviews)); "The people are great and very helpful in terms of training." ((in 122 reviews)); "Great Culture and very supportive" ((in 87 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 141 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 90 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 46 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(44 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Ratings by demographic groups

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Reviews by job title

44 reviews

Reviews about "Diversity & Inclusion"

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1.0

Sep 14, 2025

Horrible place to work for

Route service manager

Recommend

CEO approval

Business Outlook

Pros

Only pros is helping customers and seeing their happiness,

Cons

The overall experience was highly disappointing. Compensation was not competitive, and leadership often targeted individuals despite their expertise and strong performance. Favoritism and personal relationships within the workplace contributed to a toxic environment where trust was lacking. Additionally, there were concerning practices regarding transparency with customers about products and pricing, which raised serious ethical issues.

UniFirst Response

9mo

Thank you for taking the time to submit a review. Your feedback is appreciated. Please be assured that our employees and others are encouraged to contact the Corporate Human Resources Department directly at any time and for any employment or service concerns. The UniFirst HR Department can be reached by calling 800.347.7888. Also be advised that all Team Partners have online access to our “EthicsFirst” portal, where staff can anonymously communicate any ethical concerns at work. This portal can be accessed on UniFirst’s U-Net or at UniFirst.ethicspoint.com. You may also call the “EthicsFirst” Hotline for an anonymous conversation at (800) 213-8979. Thank you.

2.0

Jul 20, 2025

SAVE YOURSELF THE TIME

Territory manager first aid

Recommend

CEO approval

Business Outlook

Pros

Company Vehicle you can take home Flexibility with schedule and family Lots of resources for job duties

Cons

Condescending, arrogant, and sketchy management. HR does nothing and will only enable those who are a problem Little to no training Plays favorites Manipulates and lies about time you have available (if you get hired make sure that you document everything yourself on your end, managers consistently manipulate time and lie.) Little to no money, company will promise you big things and you will never see that. False salary projection No room to move up or raises Company vehicles are not well maintained and unreliable

UniFirst Response

11mo

UniFirst takes this feedback seriously and will share with the appropriate teams with a goal of continuous improvement. If you would like to discuss further, we encourage you to contact Employee Relations at hremployeerelations@unifirst.com or via online portal where you can anonymously communicate any concerns. This portal can be accessed at UniFirst.ethicspoint.com. Thank you.

2.0

May 15, 2025

Questionable Management

Assistant production manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits (HSA, 401k, Medical, etc) Decent perks through company partnerships (Costco, Car Dealerships, etc) Typically Monday-Friday Some Holidays off

Cons

Noticeable favoritism towards Spanish speaking employees from Senior Production Management. Constant short staffing between multiple departments. Long, unpredictable hours. Managers are expected to be on site 50-60 hours per week.

UniFirst Response

1y

UniFirst is committed to conducting business in a fair and ethical manner, and this includes how we interact with our employees, as well as any person we come in contact with. Please be assured that our employees and others are encouraged to contact the Corporate Human Resources Department directly at any time and for any employment or service concerns. The UniFirst HR Department can be reached by calling 800.347.7888. Also be advised that all Team Partners have online access to our “EthicsFirst” portal, where staff can anonymously communicate any ethical concerns at work. This portal can be accessed on UniFirst’s U-Net or at UniFirst.ethicspoint.com. You may also call the “EthicsFirst” Hotline for an anonymous conversation at (800) 213-8979. Thank you.

Viewing 1 - 3 of 44 Reviews

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Horrible place to work for

SAVE YOURSELF THE TIME

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