Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,589 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 200 reviews)); "Good benefits and 401k." ((in 150 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 144 reviews)); "The people are great and very helpful in terms of training." ((in 126 reviews)); "Great Culture and very supportive" ((in 92 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 144 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 45 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "You put in long hours anywhere from 55" ((in 29 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(727 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (727 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

727 reviews

Reviews about "Compensation"

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2.0

Sep 16, 2025

Nice job if you're in a pinch

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance and autonomy. Nice being able to have conversations with customers all day.

Cons

Base pay and commission potential.

UniFirst Response

8mo

We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback.

3.0

Sep 5, 2025

Management

Assistant plant manager

Recommend

CEO approval

Business Outlook

Pros

Weekends off, fair schedule, holidays observed.

Cons

Toxic environment, poor compensation, do not support mission and values

UniFirst Response

10mo

We are grateful for your insights and the time you took to write a review. Thank you for your continued service and dedication at UniFirst.

3.0

Sep 2, 2025

Hunter Role

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Stable company with a very in-depth sales training program. There is plenty of opportunity for advancement and the company's reputation in the local market is a strong selling point. Quarterly bonus structure provides plenty of opportunity for extra pay.

Cons

As is the case with most large companies, some processes are very outdated and things move slowly. Every now and then you'd lose a sale to a competitor because they could start service much faster. You are paid commission based on what is billed on the first week of servicing. Unfortunately, the software they use to generate invoices for new customers is heavily reliant on human input and will not bill items correctly if the slightest error occurs, affecting credit towards your numbers and overall commission. This causes issues with sales forecasting when you commit to a specific goal but miss it simply because of a system error. This is very common and very likely to happen to you over and over again, and this is not taken into consideration during your quarterly review.

UniFirst Response

10mo

Thank you for sharing your experience and for taking the time to submit a review. Your feedback is appreciated.

Viewing 34 - 36 of 727 Reviews

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Nice job if you're in a pinch

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Hunter Role

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