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      UniFirst

      Engaged Employer

      UniFirst reviews

      3.6

      62% would recommend to a friend

      (2,543 total reviews)
      avatar

      Steven S. Sintros

      70% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.4

      Senior management

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      May 27, 2025

      Meh

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were no pros there

      Cons

      Manager out of touch with a screw rhe customer to get the deal mentality

      avatar
      UniFirst Response
      1y
      We're sorry to hear about any dissatisfaction you've experienced. Your feedback is important to us, and we're committed to continuous improvement.
      4.0
      May 16, 2025

      OSR

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have all of the training and resources to learn the product and industry, and improve your sales techniques if you are willing to put in the time.

      Cons

      Uniforms and facility services are contracted services, so even if you do everything right, make amazing connections, build trust, and the prospect wants to do business with you, it could be years before you can close. The pay isn't great for the amount of work it takes to succeed but it is absolutely a great learning and experience opportunity for anyone new to outside sales.

      avatar
      UniFirst Response
      1y
      Thank you for taking the time to submit a review. Your feedback is appreciated.
      2.0
      May 15, 2025

      Questionable Management

      Assistant production manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits (HSA, 401k, Medical, etc) Decent perks through company partnerships (Costco, Car Dealerships, etc) Typically Monday-Friday Some Holidays off

      Cons

      Noticeable favoritism towards Spanish speaking employees from Senior Production Management. Constant short staffing between multiple departments. Long, unpredictable hours. Managers are expected to be on site 50-60 hours per week.

      avatar
      UniFirst Response
      1y
      UniFirst is committed to conducting business in a fair and ethical manner, and this includes how we interact with our employees, as well as any person we come in contact with. Please be assured that our employees and others are encouraged to contact the Corporate Human Resources Department directly at any time and for any employment or service concerns. The UniFirst HR Department can be reached by calling 800.347.7888. Also be advised that all Team Partners have online access to our “EthicsFirst” portal, where staff can anonymously communicate any ethical concerns at work. This portal can be accessed on UniFirst’s U-Net or at UniFirst.ethicspoint.com. You may also call the “EthicsFirst” Hotline for an anonymous conversation at (800) 213-8979. Thank you.
      Viewing 157 - 159 of 2,543 Reviews
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      ReviewsUniFirst reviews

      Glassdoor has 2,591 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.