Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 196 reviews)); "Good benefits and 401k." ((in 158 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "The people are great and very helpful in terms of training." ((in 131 reviews)); "Great Culture and very supportive" ((in 90 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 29 reviews)); "they have too much favoritism among others" ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

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UniFirst

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Nov 27, 2014

Over bearing, under paid and micro-managed.

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Looks great on the surface. The benefits are good. Management talks a good game.

Cons

I've never worked so hard for such little satisfaction or recognition. Constantly Micro managed ( hour by hour) and scrutinized. Never allowed to feel good about successes. Constantly reminded or berated for any short fall in their endless activity qoutas. Sales people not managed for success and results. Managed for failure and turnover, which they have alot of. Corporate culture geared toward young, energetic, and inexperienced sales people they can drive into the dirt and then replace.

1.0

Nov 24, 2014

Save Yourself The Time

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good Pay...Work/Life Balance. paid weekly, off weekends

Cons

poor management at branch, only concerned with big clients, cannot compete with cintas due to outrageous minimums. takes too long to get orders keyed

2.0

Nov 21, 2014

Good Money, but you will pay for it!!!!!

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

UniFirst gives you an open check as a RSR, you can fill in the blanks on how much you want to earn during Power Routes, and Sales leads.

Cons

To many HOURS!!!!!! No home life Mon through Friday, too many National accounts were you work hard and make pennies per stop, while Corp looks at as a whole when it comes to there bottom dollar.

Viewing 2284 - 2286 of 2,546 Reviews

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