Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 196 reviews)); "Good benefits and 401k." ((in 158 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "The people are great and very helpful in terms of training." ((in 131 reviews)); "Great Culture and very supportive" ((in 90 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 29 reviews)); "they have too much favoritism among others" ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Oct 29, 2012

A great opportunity and experience.

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

A strong training program to start your career and continual training throughout tenure, Clear goals and sales numbers to hit, Many career paths and clear objectives to achieve those, Support and direction from local and national management, If you work hard and buy in you will be successful.

Cons

A lot of cold calls (phone / door knocks) and rejection, This position is not easy.

5.0

Oct 24, 2012

Great company, Great opportunities

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great training program for new employees. Promotes from within. Great work culture. Excellent benefits. Every day is different, keeps it interesting and fast paced.

Cons

Very competitive industry. You have to approach everyday with a strong mental attitude because the sales do not come to you, you have to find them. Everyday is different, you must be able to adapt to all types of environmnts.

4.0

Oct 24, 2012

Great development opportunity

Sales representative

Recommend

CEO approval

Business Outlook

Pros

I was initially told all the positives just like every other job interview I have ever had. I was skeptical when they said give us 2-3 years to truly develop your skill set. I would be promoted or would have skills that would allow me to further my career. They were right. When I switched for a better opportunity I was light years ahead of my co-workers. Even the veterans. I understood the sales process better and was more prepared to overcome obstacles while in the field. Having been there a little over 3 years I wish I would have had another year of development. I was paid well and now feel I could go back there and hit 6 figures. No problem.

Cons

It was a very structured sales department. I was used to more freedom but now I understand why. Sometimes it felt like they were forgetting the bigger prospects but they were really just driving home a process.

Viewing 2335 - 2337 of 2,546 Reviews

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Reviews by job title

A great opportunity and experience.

Great company, Great opportunities

Great development opportunity

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