Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,590 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 204 reviews)); "Good benefits and 401k." ((in 165 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 139 reviews)); "The people are great and very helpful in terms of training." ((in 127 reviews)); "Great Culture and very supportive" ((in 89 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 141 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 46 reviews)); "Upper management does not care about sales reps." ((in 38 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 31 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Ratings by demographic groups

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UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews

5.0

Aug 20, 2013

Large corp. that truly treats emp. like family

Sales representative

Recommend

CEO approval

Business Outlook

Pros

- Commitment to quality - Family culture - Good support from management - Lots of opportunities for perks (team lunches, sales contests, sales blitzes, etc.) - Lots of tenure among employees in all job functions across the board

Cons

- Base salary is a bit low for industry - Turnover in sales is high

2.0

Aug 20, 2013

Behind the times concerning technology, sales and implementation....

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Some opportunity for advancement, decent pay and laid back culture (family atmosphere).

Cons

Old school in terms of the sales and service processes and greatly needs an overhaul. Managers lack training,keen business acumen and education. The company may need to consider bringing in more M.B.A grads and experienced M. B. A managers who can be a catalyst for growth and overall company (or branch) growth. Additionally, a move toward providing current century sales and methodologies would help improve sales and reduce turnover.

5.0

Aug 20, 2013

The sky is the limit!

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Achievements and hard work acknowledged. Upward and lateral mobility. My opinion matters and my work ethic is matched by upper management. Compensation, car allowance, stocks and health benefits.

Cons

All locations are not run the same. Service teams and sales teams need to work closer together. Don't allow mediocre middle managers to remain in position. Have clear and measurable expectations to get them on the right path or out the door.

Viewing 2413 - 2415 of 2,542 Reviews

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UniFirst

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Large corp. that truly treats emp. like family

Behind the times concerning technology, sales and implementation....

The sky is the limit!

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