UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)
avatar

Steven S. Sintros

70% approve of CEO

55% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Paid weekly, If you have no other job opportunities this is a good start to entering the sales industry

Cons

Too many Chiefs not enough Indians, only 6% market share in Houston going against Cintas, G&K, Aramark, Service is the Worse I have ever been around in Houston mkt, Office environment is energy draining, Corporate uses made up Excel spreadsheets by employees and then distributes throughout regions, Service is not held accountable for lost sales which is lost commission for Sales Rep., Avg sales rep only lasted months in the Houston office, constant turnover.Training is outdated and tedious, do not use SalesForce or another type of Sales Platform, reimbursements take too long to pay back, company does not give reps tools to be successful (waited 3 months for a stapler, had to get approval). The Houston Region has only captured 6% of the market share for the last 10 years how is the GM still working at UniFirst? Ron Croatti potrays himself as a strong Catholic but makes all Sales regions work Good Friday.....time to step down Mr. Croatti!!!! Last but not least, I am still waiting for commissions that were promised to me by the Branch Manager after 12 weeks of leaving the company, this is ridiculous and very unprofessional!!

1.0
Jul 31, 2013

No Teamwork Here

Recommend
CEO approval
Business Outlook

Pros

Great bunch of people, made alot of friends. Benefits are great, you have all the normal holidays off with pay.

Cons

Management is a joke. They stress team work and family unit, but its all a lie. No accountability. no backbone.

1.0
Jul 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Senior level management/owners are very motivational and really believe in the product and employees.

Cons

Specific sales managers make it a difficult place to work with lack of support and bias that simply should not exist. The average Sales Manager last about 9-14 months. The average Sales Rep last about 4-8 months. I made it 2 years and 1 month. If your on the Service Side and good friend on Ken Forbus the General Manager out of Wichita you will succeed. This is a Service Company not a sales Company.

Viewing 2422 - 2424 of 2,542 Reviews

Glassdoor has 2,590 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.