Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,590 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 200 reviews)); "Good benefits and 401k." ((in 150 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 144 reviews)); "The people are great and very helpful in terms of training." ((in 126 reviews)); "Great Culture and very supportive" ((in 92 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 144 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 45 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "You put in long hours anywhere from 55" ((in 29 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Oct 22, 2012

Great Development Opportunity

Corporate employee - sales

Recommend

CEO approval

Business Outlook

Pros

Joining this company was one of the best decisions I have ever made. UniFirst has given me the opportunity to find my professional passion, and the support needed to be successful. I can't say enough for the training I have received in my time with UniFirst. There is a nice balance between work and life, and the people are great. I would strongly recommend this company to anyone who is looking to take the next step in their career.

Cons

Some of the internal systems are a bit antiquated. However, this is currently being addressed and should be much improved withing the next year. We also get started a little earlier in the day than most companies, so you will have to learn to be a morning person.

5.0

Oct 18, 2012

Great Family Culture with endless Opportunities

Sales manager

Recommend

CEO approval

Business Outlook

Pros

I have been here for 8 years as both a Sales Consultant and as a Sales Manager and I have never once dreaded having to get out of bed. UniFirst offers first class Sales Training and the potential for earnings is far above average. Not every company is perfect of course however it's a great place to learn and grow and get to the next level of your career. You are going to find good and bad about every company there is but it's what you decide to make of it. I think UniFirst is a great company and they are great to work with.

Cons

It's a big company and although they are very good at recognition, no Sales persons can ever get enough encouragement.

3.0

Oct 14, 2012

Long Hours...decent money

Rsr

Recommend

CEO approval

Business Outlook

Pros

Working by yourself, decent pay, oppertunities to make more money, Ability to work with customers to increase sales

Cons

50 hour work weeks, To many national accounts with no posibility of having a route that breaks commission.

Viewing 2482 - 2484 of 2,542 Reviews

Jobs at UniFirst

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UniFirst

UniFirst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Development Opportunity

Great Family Culture with endless Opportunities

Long Hours...decent money

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