Is UniFirst a good company to work for as a Route Service Representative?

Route Service Representative professionals working at UniFirst have rated their employer with 3.2 out of 5 stars in 217 Glassdoor reviews. This is a lower than average score with the overall rating of UniFirst employees being 3.6 out of 5 stars. Search open Route Service Representative Jobs at UniFirst now and start preparing for your job interview by browsing frequently asked Route Service Representative interview questions at UniFirst .

Does UniFirst pay Route Service Representative employees well?

Route Service Representative professionals rate their compensation and benefits at UniFirst with 3.1 out of 5 stars based on 217 anonymously submitted employee reviews. This is 6.2% worse than the company average rating for salary and benefits. Find out more about Route Service Representative salaries at UniFirst.

How happy are Route Service Representative professionals working at UniFirst?

43% of Route Service Representative employees at UniFirst would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Route Service Representative professionals have also rated UniFirst with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.0 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 203 reviews)); "Good benefits and 401k." ((in 164 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 135 reviews)); "The people are great and very helpful in terms of training." ((in 127 reviews)); "Great Culture and very supportive" ((in 89 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 147 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 94 reviews)); "Upper management does not care about sales reps." ((in 38 reviews)); "Low salary based on demographics." ((in 31 reviews)); "You put in long hours anywhere from 55" ((in 29 reviews))

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UniFirst

UniFirst Route Service Representative reviews

3.2

43% would recommend to a friend

(217 total reviews)

Steven S. Sintros

67% approve of CEO

58% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

3.0

Culture & values

Route Service Representative employees have rated UniFirst with 3.2 out of 5 stars, based on 217 company reviews on Glassdoor. This indicates that most Route Service Representative professionals have a good working experience there. UniFirst is rated in line with the average (within 1 standard deviation) by Route Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

4.0

Aug 6, 2025

Great company

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

flexible work schedule and great teammates

Cons

product availability was sometimes lacking

UniFirst Response

11mo

Thank you for sharing your experience and for taking the time to submit a review.

3.0

Jul 30, 2025

Bad management

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

Ability to make decent money

Cons

Early mornings Incompetent management Expensive benefits Lack of help

UniFirst Response

11mo

We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback.

3.0

Jul 11, 2025

N/A

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

Fair work hours room for advancement in company

Cons

bad management (not all of management)

UniFirst Response

Thank you for submitting a review. Your feedback is appreciated.

Viewing 10 - 12 of 217 Reviews

Jobs at UniFirst

Route Service Representative - UniFirst

Route Trainee - UniFirst

South Point, OH

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Route Service Representative - UniFirst

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UniFirst Route Service Representative reviews

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