iHeartMedia, the parent company, has almost entirely halted raises and promotions for over a year and clearly does not trust work from home employees. The lack of any opportunity for upward mobility combined with increasing expectations from management led to more work for less pay. A number of long-time managers left as a result, increasing the workload on the remaining managing staff and stretching them thinner. You will be asked to go above and beyond your job description at this company with no additional reward.
With the cutbacks on hiring and promotions, the quality assurance process has almost entirely gone out the window. Those in roles designed to focus on quality assurance were instead asked to take on roles fully managing campaigns despite not getting the campaign manager title or raise, and no one was left to check campaigns for accuracy with any regularity. This, combined with a scattered communication channel for updating employees on updates to processes means that accuracy and attention to detail vary wildly from manager to manager and team to team. And these variances mean that pretty much every employee will have errors if you dig deep enough, giving them pretense to move on from you at any point.
In addition, upper management has repeatedly talked up increasing profits for the company and increased revenue anticipated to be coming in while, in the same meetings, saying that promotions and raises will either be slowed or fully halted. By the end of my time with the company, it was insulting to see the company do well while being asked to do more without any opportunity for advancement, which led to decreased productivity from myself and others since our work was not rewarded.
Overall, it is clear that this is a startup still transitioning to life under a corporate entity, and the transition is being handled poorly by all sides. I was happy when I started working here, and I am happy to be gone.
