Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

65% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 35 reviews)); "Great Culture and history to learn from" ((in 23 reviews)); "Great values and people." ((in 10 reviews)); "Great coworkers" ((in 8 reviews)); "Excellent benefits, lots of opportunity for advancement, good company culture" ((in 6 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and frustrating clientele." ((in 10 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 5 reviews)); "Upper Management was extremely manipulative, very clique and out" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

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Union Square Hospitality Group

Union Square Hospitality Group reviews

3.8

65% would recommend to a friend

(257 total reviews)

CHIP WADE

73% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (257 reviews)

Ratings by demographic groups

Race / Ethnicity

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Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

257 reviews

3.0

Jun 28, 2023

Better Options Exist

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

-Company wide discount redeemable at most locations.

Cons

-Work life balance unevenly distributed in favor of work. -Inflexibility in collaboration from upper leadership. -Revenue is the #1 priority, not the employees. -Underpaid for the amount work required.

4.0

Jun 22, 2023

Great Culture

Backwaiter

Recommend

CEO approval

Business Outlook

Pros

Benefits are solid and insurance is fairly affordable.

Cons

Growth isn't linear and the hours can be rough.

4.0

Jun 15, 2023

Good

Server

Recommend

CEO approval

Business Outlook

Pros

Good job and employer. Decent pay.

Cons

The pay could be more, but there is room to grow

Viewing 67 - 69 of 257 Reviews

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Jobs at Union Square Hospitality Group

Captain - Dining Room

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Union Square Hospitality Group

Union Square Hospitality Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Better Options Exist

Great Culture

Good

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