Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

65% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"Good benefits and good hours at my location" ((in 31 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 11 reviews)); "Great coworkers" ((in 8 reviews)); "Great team and people to work with." ((in 7 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"Long hours and a lot of meetings" ((in 12 reviews)); "low pay compared to other companies" ((in 12 reviews)); "No work life balance avaible" ((in 6 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 6 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

Union Square Hospitality Group reviews

3.8

65% would recommend to a friend

(257 total reviews)

CHIP WADE

73% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

257 reviews

4.0

Feb 1, 2022

Good place to work

Assistant service manager

Recommend

CEO approval

Business Outlook

Pros

Lots to learn, well respected group

Cons

Pay could be better, a little disorganized

1.0

Jan 31, 2022

Good benefits, terrible management

Server

Recommend

CEO approval

Business Outlook

Pros

Offers healthcare and retirement options for full time employees

Cons

While I was there the company moved to hospitality included, which cost servers a lot of money, and still didn't reconcile the wage gap between front and back of house. White employees were often promoted and there were disparaging, racist comments made to Black employees at the time. Managers showed blatant disregard for employees' safety in the face of unruly customers.

5.0

Jan 12, 2022

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Split tips evenly, great management, great employees, comfortable setting

Cons

Short breaks, unpaid absence, overstaffed at times

Viewing 100 - 102 of 257 Reviews

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Jobs at Union Square Hospitality Group