Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

65% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 34 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 11 reviews)); "Great coworkers" ((in 9 reviews)); "Advancement Opportunities in food and beverage" ((in 7 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"Long hours and a lot of meetings" ((in 13 reviews)); "low pay compared to other companies" ((in 12 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Upper Management was extremely manipulative, very clique and out" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

Union Square Hospitality Group reviews

3.8

65% would recommend to a friend

(257 total reviews)

CHIP WADE

73% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (257 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

257 reviews

2.0

Jul 8, 2018

Underwhelming

Server

Recommend

CEO approval

Business Outlook

Pros

Good people on staff (those who don’t quit) Good insight into different aspects of service and restaurants

Cons

Many..... the low pay is at the top, this is something the the company will never acknowledge unfortunately. The amount of work and effort expected vs the amount of money you bring home (especially when you see your check average) should immediately turn away any perspective employee. Disorganized communication between management and front of house. Staff are generally working excessive double shifts due to an incredible turnover rate. Hospitality Included aka Revenue Share does not work.

4.0

Jun 25, 2018

Pretty good

Pastry cook

Recommend

CEO approval

Business Outlook

Pros

Hours to work, over time, free staff meals, health benefits, team work

Cons

Long hours, expensive insurance, overload of work, late nights

3.0

Jun 5, 2018

Wanted to love it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Managment team is really great Opportunities to learn Benefits

Cons

Hospitality included means you make very little money compared to other restaurants of similar caliber!

Viewing 199 - 201 of 257 Reviews

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Jobs at Union Square Hospitality Group

Banqueting Assistant General Manager

Banqueting Assistant General Manager