Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"Good benefits and good hours at my location" ((in 33 reviews)); "Great Culture and history to learn from" ((in 25 reviews)); "Great values and people." ((in 11 reviews)); "Great coworkers" ((in 9 reviews)); "There is opportunity to learn develop skills through training classes." ((in 5 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and a lot of meetings" ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 6 reviews)); "No work life balance avaible" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

Union Square Hospitality Group reviews

3.8

62% would recommend to a friend

(257 total reviews)

CHIP WADE

70% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

257 reviews

4.0

Nov 29, 2024

Basic reveiw

Pastry chef

Recommend

CEO approval

Business Outlook

Pros

Benefits, family meal, Paid time off.

Cons

Long hours, work on holidays, hospitality included.

4.0

Nov 18, 2024

Solid company to be apart of.

Front server

Recommend

CEO approval

Business Outlook

Pros

Great array of restaurants within the group. Loyal patronage across varying styles of dining experiences. Excellent benefits program. 50% employee discount at all restaurants. Members are extremely professional.

Cons

Can be too corporate at times. HR involved in problems that can be resolved with proper management. No holiday party (multiple years) to thank employees, all while announcing "milestone" profits.

5.0

Nov 7, 2024

Good cultrue

Captain

Recommend

CEO approval

Business Outlook

Pros

team, culture, ambiance, continued education, opportunity

Cons

long shifts, lower pay comparatively at this level

Viewing 25 - 27 of 257 Reviews

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Jobs at Union Square Hospitality Group

Captain - Dining Room