Unisys reviews

Will manipulate the queue by offering unpaid time off so that call volume stays high.

No management training for new managers. Example: Heard boss say negative things in a virtual meeting with co-workers I wasn't attaining because I worked overtime. Odd cause this was never discussed with me and the annual reviews were stellar. People protect their knowledge to safeguard their positions. Plus, reducing number of customers which causes layoffs. No pay raises. When positions are moved overseas, they come back to you to do the work cause the permissions are not set or they don't have logins. Even after screen sharing and training, they have issues.