Is Unisys a good company to work for as a Service Support Representative?

Service Support Representative professionals working at Unisys have rated their employer with 3.2 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Unisys employees being 3.4 out of 5 stars. Search open Service Support Representative Jobs at Unisys now and start preparing for your job interview by browsing frequently asked Service Support Representative interview questions at Unisys .

Does Unisys pay Service Support Representative employees well?

Service Support Representative professionals rate their compensation and benefits at Unisys with 3.2 out of 5 stars based on 17 anonymously submitted employee reviews. This is 3.2% better than the company average rating for salary and benefits. Find out more about Service Support Representative salaries at Unisys.

How happy are Service Support Representative professionals working at Unisys?

4% of Service Support Representative employees at Unisys would recommend their employer to a friend. This rating has decreased by 51% in the past 12 months. Service Support Representative professionals have also rated Unisys with a 3.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 3.1 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Unisys?

Software Engineer (181) , Field Engineer (102) , Senior Software Engineer (77) , Systems Analyst (77) , Project Manager (66) , Consultant (64) , Business Analyst (52) , Field Service Technician (45) , Engineer (43) , Service Desk Analyst (42) , Field Service Engineer (41) , Manager (41) , Associate Engineer (40) , Customer Service Representative (37) , Associate Software Engineer (36)

What are the pros of working at Unisys according to real employee reviews?

"Good work life balance and good to work" ((in 441 reviews)); "Good work culture and perfect for freshers to start off" ((in 140 reviews)); "Work hours where flexible with possibility to work from home" ((in 132 reviews)); "Good benefits and holiday schedule" ((in 132 reviews)); "Good work environment and also better for growth." ((in 112 reviews))

What are the cons of working at Unisys according to real employee reviews?

"Base salary is low compared to current cost of living and what would be expected in Budapest." ((in 151 reviews)); "Of course there are some really good managers but most are not." ((in 105 reviews)); "Constant layoffs in the attempt to make quarterly numbers has a significant Csat effect and has wrecked morale internally." ((in 70 reviews)); "No Trainings or KT sessions" ((in 67 reviews)); "Old technology and slow to change and missing the boat." ((in 58 reviews))

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Unisys

Unisys Service Support Representative reviews

3.2

4% would recommend to a friend

(17 total reviews)

Mike Thomson

Not enough data to show CEO approval

4% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Senior management

Service Support Representative employees have rated Unisys with 3.2 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Service Support Representative professionals have a good working experience there. Unisys is rated in line with the average (within 1 standard deviation) by Service Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

17 reviews

4.0

Aug 4, 2017

Fast paced call center

Service support representative

Recommend

CEO approval

Business Outlook

Pros

The pay is decent for the position, shifts are reasonably assigned based on tenure, and there is excellent manager support

Cons

Low staffing during evening hours result in backed up call volume. Medium turn over rate from B and C shifts. Minimal to no manager support in evening hours.

4.0

Jun 22, 2016

Good company to work with.

Service support representative

Recommend

CEO approval

Business Outlook

Pros

You get to learn new applications if you are in Microsoft Support Team. Can work on all the latest office. Many IJPs comes up every now and than. Internal growth is good. Good cab facility.

Cons

Shift timings are 10 hours +1 hour buffer time. If you stay far away from office 14 hours of the day would be your work+ travel time. Poor cafeteria.

3.0

Feb 15, 2016

I worked at Unisys (For a year)

Service support representative

Recommend

CEO approval

Business Outlook

Pros

Work environment, Good team members, Work from home options available,

Cons

Dead slow work process, Still using deprecated technologies, Need to get update for current trend and work process, No career development options, one has to do the same thing for years, No onsite options It's not a HR-Oriented compnay. However, everything gets decided by Managers itself. Managers only push those people who are good in licking

Viewing 13 - 15 of 17 Reviews

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Unisys

Unisys Service Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fast paced call center

Good company to work with.

I worked at Unisys (For a year)

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