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      United Rentals

      Engaged Employer

      United Rentals reviews

      4.1

      85% would recommend to a friend

      (2,447 total reviews)
      avatar

      Matthew Flannery

      93% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,447 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      1.0
      Sep 16, 2016

      District Sales Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great National Accounts program that benefits the sales reps

      Cons

      Horrible atmosphere. If it weren't for the non-compete contracts with the sales team, the good ones would all be gone.

      3.0
      Aug 27, 2016

      Field service technicians

      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working people to work with talking about the mechanics

      Cons

      Management needs to be fired and start over any one can push paper a really leader will have the support of his people

      3.0
      Jul 9, 2016

      Good Part-time job

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy going call center. Calls were usually easy. We basically had to transfer most of them to the branch or sales department to handle. I barely dealt with irrate customers (which is great for a call center). The Manager was great, very approchable and nice. They gave us a set schedule, and were very flexible with it.

      Cons

      They usually hire through a recruiter and don't bring you along until you get promoted to sales or another position. Had to work every Saturday (we all had to work atleast a Saturday or a Sunday each week). Had to work Holidays (although they were flexible with that too). Had to handle chats while on the phone, that was hard to do as people can't really multi task that way, you will always sacrifice the customer service from one or the other (usually the chat). Summer was VERY busy, calls were almost non stop until about end of September.

      Viewing 358 - 360 of 2,447 Reviews
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      ReviewsUnited Rentals reviews

      Glassdoor has 2,551 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.