United Rentals reviews

4.1

84% would recommend to a friend

(421 total reviews)
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Matthew Flannery

92% approve of CEO

76% positive business outlook

Reviews by job title

421 reviews

Reviews about "Culture"

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1.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Very unprofessional experience from the start.

Cons

I had a very negative experience with United Rentals. Multiple leaders gave me specific assurances that I had been offered a role. They outlined compensation details, territory assignments, and even promised a $10,000 lump sum relocation package. I relied on these assurances in good faith, making significant financial and personal decisions, including relocating and paying non-refundable costs. After all that, I was suddenly told no formal offer existed and that United Rentals took no responsibility. This was both factually inaccurate and highly concerning. When I tried to escalate and resolve the matter professionally, the company dismissed my concerns instead of honoring the commitments made by its leadership. Bottom line: Be very cautious. Based on my experience, United Rentals does not operate with transparency or accountability in its hiring process.

3.0
Aug 5, 2025

Decent

Recommend
CEO approval
Business Outlook

Pros

Culture, training, development, and resources.

Cons

Low base salary, no work-life balance, poor branch-level communication.

5.0
Aug 4, 2025

Collaborative Environment

Recommend
CEO approval
Business Outlook

Pros

The company is supportive. They genuinely care about employees' well-being and provide flexibility when needed.

Cons

There is a lack of clear and timely communication across teams, which sometimes causes confusion or delays in decision-making.

Viewing 37 - 39 of 421 Reviews

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