United Rentals reviews

4.1

84% would recommend to a friend

(2,456 total reviews)
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Matthew Flannery

92% approve of CEO

78% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,456 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Jul 11, 2025

Rewarding

Recommend
CEO approval
Business Outlook

Pros

Culture and safety are great, though work life balance depends on your direct Manager.

Cons

Working with other stores to maintain quality is frustrating.

1.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits (health, dental, 401k match, PTO) A few solid coworkers paid holidays Occasionally free lunch or snacks

Cons

Micromanagement is next-level — every second and call is watched They market the position as hybrid/flexible, but you’re in the office 5 days a week Leadership clearly wants older or long-time employees out to replace them with cheaper hires New hires are set up to fail with insane goals and zero ramp time Constant pressure, unrealistic expectations, and zero support Toxic culture with high turnover and no accountability at the top

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United Rentals Response
1y
Hello - Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that is free of discrimination or harassment and reflects our company’s values. We take concerns like the ones that you have raised seriously and welcome the opportunity to speak with you. Please contact your corporate human resources representative directly, or if you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you.
5.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and company vehicle

Cons

Territory cut and reorganized yearly

Viewing 562 - 564 of 2,456 Reviews

Glassdoor has 2,560 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.