United Rentals reviews

4.1

84% would recommend to a friend

(2,457 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,457 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Mar 19, 2024
Recommend
CEO approval
Business Outlook

Pros

They hire a lot of extremely talented personnel, and you get better by being around the best. Amazing training. I went from the Service department to sales and training is paramount no matter the division or position. Great opportunity to promote, even moreso if you are an aggressive individual that is prepared to move a few times.

Cons

Caustic "happy/lovey/over the top" culture that demeans all thinking individuals during all emails and social media posts. I get building a team, but it was taken to an extreme that I have never witnessed, and I currently work for a family run company. It comes off as extremely fake and disingenuous. Not a fan. They have taken the lean process to another level when it comes to headcount. The managers are encouraged to run as tight a headcount as possible. You are always short at least 1 person.

2.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

great benefits and great pay

Cons

they don't promote within the company as they claim, will promote the people who does the least amount of work, but hold back the people who works their butts off they have the good old buddy system in this district and the DM has ran this district in the ground due to promoting the wrong people for the job. they will add job to promote some people and delete jobs to keeps from promoting other who are more than qualify for the job. This is area is a toxic work place

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United Rentals Response
2y
Hello - Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We take concerns like the ones that you have raised very seriously and welcome the opportunity to speak with you. Please contact your corporate human resources representative directly, or if you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. We will also share this feedback with our leadership team. Thank you!
5.0
Mar 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great growth opportunity to polish customer skills and understand day to day operations. Beginning of a career track.

Cons

Processes can move slow due to size of company.

Viewing 586 - 588 of 2,457 Reviews

Glassdoor has 2,561 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.