United Rentals reviews

4.1

85% would recommend to a friend

(2,447 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,447 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 26, 2025

Better management

Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits. Some great employees.

Cons

encountered a work environment that was highly challenging. There were instances of favoritism, inconsistent management practices, and limited empathy from leadership. The culture lacked accountability, and employees were often expected to work long hours without proper compensation or recognition.

1.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Very unprofessional experience from the start.

Cons

I had a very negative experience with United Rentals. Multiple leaders gave me specific assurances that I had been offered a role. They outlined compensation details, territory assignments, and even promised a $10,000 lump sum relocation package. I relied on these assurances in good faith, making significant financial and personal decisions, including relocating and paying non-refundable costs. After all that, I was suddenly told no formal offer existed and that United Rentals took no responsibility. This was both factually inaccurate and highly concerning. When I tried to escalate and resolve the matter professionally, the company dismissed my concerns instead of honoring the commitments made by its leadership. Bottom line: Be very cautious. Based on my experience, United Rentals does not operate with transparency or accountability in its hiring process.

1.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Sometimes hybrid, nice enough building, coworkers were good people.

Cons

So many. Micromanagement, incompetent managers, lies about role, could go on and on.

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United Rentals Response
10mo
Hello – Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We take concerns like the ones that you have raised seriously and welcome the opportunity to speak with you further. If you're willing, please contact the Company’s Anonymous Employee Alertline at 1-877-HELP-URI. We have also shared this feedback with our HR teams. Thank you.
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Glassdoor has 2,551 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.