Is United Rentals a good company to work for?

United Rentals has an overall rating of 4.1 out of 5, based on over 2,551 reviews left anonymously by employees. This rating has been stable over the past 12 months. 85% of employees would recommend working at United Rentals to a friend and 80% have a positive outlook for the business. The best reviews about United Rentals have been left by employees working as Intern , District Sales Manager and Strategic Account Manager .

Does United Rentals pay their employees well?

According to anonymously submitted Glassdoor reviews, United Rentals employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at United Rentals. This rating has been stable over the past 12 months.

How satisfied are employees working at United Rentals?

85% of United Rentals employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Rentals 3.9 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at United Rentals?

Outside Sales Representative (286) , Inside Sales Representative (277) , Branch Manager (165) , Sales Representative (69) , Equipment Associate (52) , Field Service Technician (49) , Operations Manager (44) , ISR- Inside Sales Representative (39) , Sales Intern (39) , Sales Associate (35) , Service Manager (35) , Manager (33) , OSR Outside Sales Representative (31) , Truck Driver (31) , Service Technician (27)

What are the pros of working at United Rentals according to real employee reviews?

"Great benefits and they try to put a system in place to make the job easy." ((in 290 reviews)); "Good hours and pay for the week and no weekends ever" ((in 195 reviews)); "Great people to work with..every one willing to help out and work as a team" ((in 97 reviews)); "Work life balance is good!" ((in 44 reviews)); "I appreciate that shares its success with the employees through company stock grants to all employees and great benefit offerings." ((in 44 reviews))

What are the cons of working at United Rentals according to real employee reviews?

"This company is losing a lot of talented employees to their competition because of poor management." ((in 141 reviews)); "Can be long hours and a lot of internal directives" ((in 73 reviews)); "If you have a bad manager then the job is zero fun." ((in 45 reviews)); "Long hours are necessary to keep up with sometimes overwhelming demand" ((in 20 reviews)); "If you have a bad branch manager you will get almost no support." ((in 16 reviews))

What are employees saying about United Rentals layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Rentals layoffs and their outlook for job security at United Rentals in 2026.

What are the top reviewed United Rentals locations?

Charlotte , Houston , Atlanta , San Antonio , Austin , Dallas , Stamford , Phoenix , Baton Rouge , Los Angeles , Denver , Portland , Tampa , Boston , Chicago , Baltimore , Jacksonville , Oklahoma City , New York , Tulsa , Raleigh , Memphis , Indianapolis , Las Vegas , Orlando , Salt Lake City , Saint Louis , La Porte , Columbus , Charleston

United Rentals reviews

4.1

85% would recommend to a friend

(2,447 total reviews)

Matthew Flannery

93% approve of CEO

80% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,447 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jun 16, 2024

Just a number

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The name brand to advance career

Cons

Everything is metric driven to the point of numbers over actual productivity. CRM isn’t a tool but rather a way to avoid getting on a “naughty list” instead of having better customer interactions. No work life balance whatsoever. They will bleed you dry. Bass pay is a joke, especially in California.

3.0

Jun 2, 2024

Boss Dependent

Branch manager

Recommend

CEO approval

Business Outlook

Pros

You have good data and depending upon your boss, a nice work environment.

Cons

Held accountable for many things that are out of your control. Bonus is based on volume and so small branches struggle to make any bonus.

United Rentals Response

2y

Hello - Thank you for taking the time to share your experience! We do regret to hear your characterization of your employment with United Rentals as it relates to compensation and metrics. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We also do continue to ensure appropriate compensation compliance. We take concerns like the ones that you have raised seriously and welcome the opportunity to speak with you. If you are willing, please contact your corporate human resources representative directly. If you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you!

4.0

May 7, 2024

Great Benefits, Corporate “Dog Eats Dog”

Technician ii

Recommend

CEO approval

Business Outlook

Pros

Benefits. Company isn't Afraid to Spend money making your job easier/safer. Safety Culture. Work/Balance. Everyone is Accountable.

Cons

Corporate.. A lot of it’s “out if my hands” attitude from the branch managers and up. Management has discretion to follow the guidelines and procedures with a lot of flexibility. One person can get fired on the spot without any prior discipline for a minor infraction yet others are only verbally reprimanded for the same infraction, by the same manager/s. Favoritism is huge. District managers are excellent at showing up unannounced to seemingly unload their “shit rolls down hill” issues to the branch manager which then repeats this process until morale has bottomed out for something you didn't know about until someone was pointing the finger at you. Rinse and repeat. Mundane the day to day shop vibe is amazing but the upper level folks are in a competition to prove themselves while leaving the lower guys as collateral damage.

Viewing 193 - 195 of 2,447 Reviews

Jobs at United Rentals

Intern Diesel Mechanic (Paid)

United Rentals

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Just a number

Boss Dependent

Great Benefits, Corporate “Dog Eats Dog”

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