United Rentals reviews

4.1

85% would recommend to a friend

(2,447 total reviews)
avatar

Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,447 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Feb 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits, a lot of freedom, set your own schedule. Good sales meetings, one of the largest in the industry, a lot of good people to work with.

Cons

Upper Management is not in touch with the field, United is very slow to adapt to market trends. United’s rates are too high they are trying to rent gear and get the same rates they were getting 2 years ago when construction was still rolling. Sales reps are only as good as last month’s numbers. It’s very hard to get answers on important issues. It often feels like you are own a drifting ship. If you have a bad branch manager you will get almost no support. Expect to work 50 to 60 hours per week for a less then the industry average pay check. There commission plan is still largely based on a booming economy and not today’s economy. There rental fleet is aging and is starting to break down a lot. They have gone to the big brother system with there outside sales reps and delivery drivers. They track there sales reps every move via the laptops in there sales trucks.

2.0
Jan 6, 2010

Your not an employee, You are a number !!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the early years we did what it took to take care of the customers. The benefits are good and the people I work with make it a company I used to be proud to work for. Until recently I loved my job.

Cons

Upper management does not care about you. I was told that my position was eliminated and that for my new position I needed to take a 30% pay cut. I was notified on a Wednesday that it was in effect as of last Monday. How about that for communication from management. This company is going downhill on a daily basis and will not stop until they do something about the moral of the employees answering the phones.

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Glassdoor has 2,551 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.